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ADVERTISING NEWS

Your Phone-Answering Skills Are Costing You Money!

From one business owner to another, I want you to think about the resources you spend on trying to attract your target customers to contact you. Given the time and money we devote to convincing people to call us, shouldn’t we make sure our phones are answered with the same kind of focus on our potential customers? Read more...

How To Design A Phone Script That Works For Your Company

Depending on the type of business you have there will be the usual questions of hours of operation, address, directions and website. After the basics you will want to type up some scripts to help your first person have several options of responses to additional questions that come in pertaining to your specific service/product. Read more...

Three Steps To Increasing Your Sales 10-30%

1. Call your own company (or listen to calls) as a prospective customer would. Repeat until you reach every employee who answers your phones. 2. Hold a staff meeting to discuss the cost and importance of this first impression on prospects. 3. Write a script as to what your people should be saying... Read more...